Goodwin Builds a Modern Planning Function with TwinSix and Pigment
About
Goodwin is a global law firm operating at the intersection of capital and innovation. The firm brings deep industry expertise across six core sectors: healthcare, investment funds, life sciences, private equity, real estate, and technology.With a team of industry insiders focused on understanding the forces shaping these markets, Goodwin delivers differentiated client value through a unique combination of sector knowledge, legal excellence, and strategic business advisory capabilities.Powered by a high-performance culture and a collaborative approach, Goodwin partners with clients to navigate complexity, unlock opportunity, and drive long-term growth.
To support continued growth and operational complexity, TwinSix partnered with a leading global law firm to modernize its finance operations - unifying revenue, workforce, and expense planning in Pigment.
Goodwin is one of the largest and most respected law firms globally. With more than 1,800 lawyers and a fast-growing operational footprint, Goodwin operates at a level of scale and complexity that demands rigor, precision, and adaptability in financial planning.
Each business unit operated with well-defined processes optimized for its needs. As the firm scaled, finance saw an opportunity to better connect those inputs into a more integrated, enterprise-wide planning model.
“As the firm grew, maintaining alignment across multiple planning models became increasingly manual. We saw an opportunity to create a more connected, real-time planning environment.”
For Adam Knapp, Managing Director, Head of Strategic Finance, that reality created a clear inflection point. If Goodwin wanted to scale, finance had to evolve, not with just another tool, but with a better foundation.
The Challenge: Legacy tools couldn’t keep up with a growing, high-performance business
From the outside, the firm was operating at a high level. Internally, however, finance leaders recognized that legacy planning tools—while serviceable in earlier stages—were no longer optimal for a business of Goodwin’s scale and pace. “As planning needs grew more complex, each cycle required increasing manual effort just to reach a usable forecast.”
Over time, the limitations of a highly customized, legacy planning environment became more apparent:
- Revenue forecasts were maintained in Excel-based models, limiting real-time scenario analysis
- Workforce planning relied on spreadsheet-based models alongside Workday, limiting integration and automation as the firm scaled
- Non-compensation expense & CapEx forecasts required significant manual coordination across planning cycles
- Reporting depended on uploads from legacy FP&A systems, constraining real-time visibility and iteration
Why TwinSix: A partner who knows strategic finance, not just software
Goodwin had a clear vision for how planning needed to evolve. The firm sought a partner who could translate that vision into a scalable, modern platform – without disrupting core business logic. TwinSix brought the experience to bridge that gap. With deep FP&A expertise and prior legal-industry exposure, the team mapped out an approach that preserved Goodwin’s existing revenue planning logic while redesigning workforce planning in Pigment to introduce automation, structure, and scalability.
“TwinSix got how we think. This wasn’t a rip-and-replace job…it was a thoughtful rebuild of how planning works here.”
Building the foundation: Unifying workforce planning in Pigment
The TwinSix team partnered closely with Goodwin’s finance leaders to build a unified workforce planning framework inside Pigment. The solution brought together inputs from recruiting, HR, IT, and business stakeholders into one flexible, real-time environment.
“We wanted something our team would actually use—and trust,” said Adam. “TwinSix helped us configure Pigment to work exactly the way we needed. It wasn’t off-the-shelf. It was built for how we think.”
TwinSix also helped roll out dashboards and scenario tools to simplify collaboration across departments. By connecting planning outputs back to Goodwin’s HRIS, the solution closed the loop from planning to execution, giving business partners increased visibility into hiring pipelines, headcount trends, and budget guardrails while significantly reducing manual reconciliation.
Faster planning, higher confidence, and a modern finance function
With Pigment implemented and adopted across key functions, Goodwin’s finance team now operates with significantly more speed and alignment:
- Workforce planning inputs are centralized across recruiting, HR, and finance
- Hiring forecasts are live and trackable, no more chasing spreadsheets
- Scenario planning is faster and more consistent, helping leadership make decisions with confidence
- Forecast cycles are significantly faster, freeing up the team for strategic work
- Adoption has expanded beyond FP&A, increasing Pigment’s value firm-wide
Where planning once meant manual work and reconciliation, it now means collaboration and insight.
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The new normal: One model, one process, one source of truth
Thanks to Adam’s leadership and TwinSix’s execution, Goodwin’s planning process has gone from constrained by legacy systems to resilient and scalable.
Now, with the foundation in place and growing internal momentum, Goodwin’s finance function is set up to scale, even in the face of growing complexity, increased reporting demands, and high-stakes business decisions.
Adam put it best: “We’re no longer managing spreadsheets. We’re managing the business.”
The TwinSix difference
From day one, TwinSix met Goodwin where they were, working within the firm’s existing structure, while building a platform for the future. The team brought finance fluency, implementation excellence, and a strong understanding of stakeholder needs across legal, HR, and operations.
“They were professional, thoughtful, and focused,” said Adam Knapp. “We’d absolutely work with them again.”
TwinSix helps finance teams modernize their planning with Pigment—whether you’re replacing spreadsheets, rethinking legacy systems, or scaling fast.
